When you visit our website, we may collect information from you or from your activities on the site.
When you contact us using the contact form or contact information provided on our website, we may collect information that you provide to us during these interactions. This information may include your name, e-mail address and other contact information.
Like most websites and other Internet services, we may collect certain technical and device information about your use of our website. Such information may include your Internet protocol address, information about your device, browser and operating system, and the date and time of your visit.
Use of Information
We may use your personal information for purposes such as:
• To provide you with the website and to support your use of the website;
• To contact you relating to our products and services;
• To monitor usage of our website to understand the needs and activities of our users and to improve the website;
• To conduct market research, customer, product and service surveys;
• To respond to inquiries and other requests;
• To provide you with information that we think may interest you, including in regards to our products and services; and
• To investigate legal claims and prevent or detect crime.
We may use your personal information for purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.
Transfers to Third Parties
We may share your personal information with our associate or related companies where such transfer is in accordance with applicable privacy laws.
We rely on third party services providers to perform a variety of services on our behalf, such as hosting, data storage and processing service providers. If we provide your information to service providers, then we require that the service providers maintain the confidentiality of your personal information and keep your personal information secure. We also require that they only use your personal information for the limited purposes for which it is provided. When our service providers no longer need your personal information for those limited purposes, we require that they dispose of the personal information. In some circumstances, we may permit our service providers to retain aggregated, anonymized or statistical information that does not identify you. We do not authorize the service providers to disclose your personal information to unauthorized parties or to use your personal information for their direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information in the “Contact Us” section below.
Additionally, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our products and services; (e) to protect our operations or those of any of our affiliates or subsidiaries; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets. If we otherwise intend to disclose your personal information to a third party, we will identify the purpose for the disclosure and obtain your consent.
Retention of Personal Information
We will use, disclose or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law.
Securing Personal Information
We are committed to ensuring the security of your personal information to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. To that end, we have implemented physical, organization, contractual and technological security measures, including:• Use of locked filing cabinets;
• Physically securing offices where personal information is held;
• The use of user IDs, passwords, encryption, and firewalls; and
• Restricting employee access to personal information on a need-to-know basis.
We will use appropriate security measures when destroying personal information, such as shredding documents and deleting electronic documents that are no longer required.
We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Access to and Correction of Personal Information
Users have a right to access their personal information, request copies of their personal information, and request correction of any such information that is inaccurate, subject to limited exceptions in accordance with applicable law.
A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. The request can be made out to our Privacy Officer using the contact information below.
We may require that you provide sufficient identification to fulfill your request to access or correct your personal information. Any such identifying information will be used only for this purpose.
International Transfer and Storage of Information
Your personal information may be stored and processed in any country where we have facilities or in which we engage third party service providers. As a result, your personal information may be transferred to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of your country, it is subject to the laws of the country in which it is located, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
Third Party Websites and Services
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. Children under the age of 16 should not use our website and should not provide us with their personal information.
ATTN: Privacy Officer
New Beta Innovation Canada Limited
168-8508 Glenlyon Pky
Burnaby, BC V5J 0B6